FAQ

How can I invest with Avain capital ?
To make a investment you must first become a member of Avain capital. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
How do I open my Avain capital Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".
Which e-currencies do you accept?
We accept Bitcoin, Ethereum and Bitcoin cash
How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit.
How can I change my e-mail address or password?
Log into your Avain capital account and click on the "Account Information". You can change your e-mail address and password there.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.
Does a daily profit paid directly to my currency account?
No, profits are gathered on your Avain capital account and you can withdraw them anytime.
How do you calculate the interest on my account?
Depending on each plan. Interest on your Avain capital account is acquired Daily, Weekly, Bi-Weekly, Monthly and Yearly and credited to your available balance at the end of each day.
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your Avain capital account balance. Simply login into your members account and click on Make Deposit and select the Deposit from Account Balance Radio button.
Can I make an additional deposit to Avain capital account has been opened?
Yes, you can but all transactions are handled separately.
Will you add more payment processors?
Yes, we will consider to add Advcash, Bitcoin cash, Degocoin, Dash, Eos etc when the project is more stable.
What price do you use for Bitcoin´╝îEthereum and Litecoin?
We use bitstamp.net price for Bitcoin, Ethereum and Litecoin when you deposit or withdraw.
When the deposit should be activated?
Bitcoin,Ethereum,PerfectMoney and Payeer deposits are credited to your account instantly. Bitcoin,Ethereum,Litecoin deposits will be credit to your account after 3 confirmation.
May I create a deposit from my account balance?
Yes. In order to make a deposit from your account balance you need to select 'Spend funds from account balance' on 'Make Invest'page in your Member area.
May I have several deposits at the same time?
Yes, sure you may have as many deposits as you want.
Do you have any limits for an investment amount?
The minimum investment amount is only $100 and the maximum amount is Unlimited. But please pay attention that you have as many deposits as you want. So there is no maximum your investment portfolio.
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.
How fast will my withdrawal be processed?
Your request will be manually processed within 10-15 minutes. We will do everything possible to reduce awaiting time of our clients.
I request a withdrawal some time ago, but it does not come yet, why?
Please, pay attention that usually we process withdrawals manually within 24 hours. If your withdrawal is pending more than 24 hours,please contact our support service and we will check your issue.
Do you charge hidden fees for withdrawal?
No, we don't have any hidden fees.
Do you have a referral program?
Yes.Our company offers 1 levels of referral commissions - 5% commission for every deposit that your direct referral makes from external payment processor.
Should I have an active deposit to participate in the Referral program?
No,it is not necessary.
What is the referral commission for representatives?
Our company offers 20% ref commission for our representatives. To be our representative, you need to have an active deposit with mini $5000. The details about representative program will be announced later.

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